Before the City of Springfield, Illinois, merged all of its fleet operations and implemented garage management software, the utility fleet used to log important information via a low-tech method.
“The utility garage relied on Post-it Notes,” said William McCarty, director of the Office of Budget and Management for the City of Springfield. “There were vehicles that were being missed in maintenance, including a brand-new vehicle that went 50,000 miles without ever being serviced.”
Opting to implement garage management software, then, was a relatively easy decision to make, especially as all five of the city’s fleet garages were brought into one centralized fleet operation. The fleet now has approximately 1,200 units, about one-third of which are utility assets. Utility is the largest aspect of the city’s fleet, McCarty said, and includes water, power generation and power distribution.