UFP Magazine

Jim Galligan

Compact Cargo Vans Find a Home in Cities

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Since their introduction to the U.S. market, the small size and maneuverability of compact cargo vans (CCV) have made them appealing options for utility and telecom fleets serving customers in congested city environments.

CCVs were popular options in European and Asian cities before rolling into the United States in 2010, when Ford introduced the Transit Connect. Nissan followed with the 2013 model year NV200, and Ram introduced the ProMaster City in the 2015 model year.

These smaller versions of the manufacturers’ full-size vans give fleet operators a low-cost entry vehicle option in select, well-defined applications, such as for technicians and service personnel and light cargo.

Charter Communications, the second-largest cable operator in the U.S., has about 22,000 vans in its fleet, 1,000 of which are CCVs. The company uses them in cities – 600 in New York City alone – for their size and maneuverability, said Michael Cullen, Charter’s director of fleet management.

CCV use is limited because most cable and telecom operations still need the capacity of full-size vans to handle today’s equipment, but that may change as the market shifts away from set-top boxes to smaller technologies, Cullen noted. That would dramatically change how much space cable companies need in their vans and may drive a shift to compact vans.

“I suspect, over the long haul, you may see cable companies move to that vehicle, but we’re probably a few years from that,” Cullen said.

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Sandy Smith

The Latest Developments in Idle-Reduction Technologies

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Idling work trucks can be an annoyance to those who have to listen to them, damaging to the environment and, increasingly, they are unnecessary and undesirable in the field.

For one thing, the Environmental Protection Agency’s Phase 2 greenhouse gas emissions and fuel-efficiency standards for medium- and heavy-duty engines and vehicles will be in place relatively soon, impacting work trucks beginning with the 2021 model year.

But fleets don’t even need to wait that long to address the issues that idling vehicles present. Already, a number of new anti-idling technologies are ensuring that workers can do their jobs without their vehicle’s engine running.

While anti-idling technologies have been around for a while, the last year has brought several advances that are providing better results at a lower cost. Perhaps the greatest technology that could lead to successful adoption in the field is one that powers heating and cooling.

“That’s a neat next step,” said Bill Van Amburg, executive vice president of CALSTART (www.calstart.org), the nation’s leading clean transportation technology organization. “That has been a limitation. If you’re in a hot or cold climate, shutting down the engine is good. But you’re getting into a cold or hot cab. Who wants to do that? To be able to say, ‘You’ll not lose the ability to stay comfortable while doing your job’ will help people be willing to comply.”

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Fiona Soltes

The Search is On for Quality Technicians

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Dale Collins, CAFM, fleet services supervisor for Fairfax Water in Virginia, faces an increasingly disturbing and familiar scenario in the next handful of years: Five of the eight people working in his two repair facilities will retire.

The good news is that his organization is “pretty attuned” to the so-called Silver Tsunami of aging baby boomers; a quarter of the organization will retire within the same time frame.

“So, we’ve been challenged to create some kind of succession plan,” Collins said, “to figure out the best way to approach this, so we can capture and transfer our institutional knowledge and technical expertise. Then have a good recruitment plan and hire top-notch technicians.”

Ask anyone in literally any industry today, and the story is the same: There simply aren’t enough willing and able workers to handle the roles currently filled by the older set. It’s particularly tough in skilled labor; there can be misconceptions about salaries, opportunities and advancement possibilities. There also can be lack of awareness about the need to attract and train students long before they graduate high school. Due to the dearth of candidates, companies are having to take on employees at ground level – and bump up salaries and benefits.

“There’s been a complete shift,” said Lucas A. White, interim associate dean at Madison Area Technical College School of Applied Science, Engineering & Technology. “Organizations are desperate and can’t be as selective now. The industry has had to increase wages, knowing that they aren’t going to find somebody for $10 to $12 an hour. The students know they can get that in fast food, without a skill.”

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Grace Suizo

Best Practices for Winterizing Your Fleet

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Winter is just around the corner, and it often brings with it less-than-ideal operating conditions for utility fleets in many parts of the U.S. and Canada.

UFP recently spoke with two industry professionals who shared some best practices for keeping operations up and running while facing harsh weather conditions including snow, ice and freezing temperatures.

Start Preparing Early
For many utility fleets, the biggest challenge during the winter season is keeping vehicles and equipment in peak operating condition to avoid unforeseen downtime when those units are needed most. Heavy use during emergent situations often results in unscheduled repairs and breakdowns – or worse yet, accidents, according to Charlie Guthro, vice president of global strategic services for fleet management company ARI (www.arifleet.com).

Michigan-based DTE Energy, which operates a fleet of more than 5,000 assets ranging from automobiles and SUVs to bucket trucks and construction equipment, experienced its snowiest month in January 2014, with 39 inches of snow. During that same winter, Southeast Michigan experienced 77 straight days with at least 1 inch of snow on the ground.

“Because of the snow, ice and colder temperatures, our challenges include an increased number of no-starts, de-icing windshields, door locks icing, increased towing and service calls, and increased response time due to icy and snowy roads,” said Mike Homan, DTE’s director of fleet.

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Sean M. Lyden

Tesla’s Turmoil and the Future of Electrified Transportation

It has been a tumultuous 2018 for electric carmaker Tesla and its embattled CEO, Elon Musk.

Earlier this year, a handful of crashes involving Tesla vehicles increased scrutiny of the safety of their semi-autonomous Autopilot systems. Then there have been the ongoing manufacturing challenges causing lengthy and expensive delays in building the Model 3 – the mass-market electric car that Musk has banked Tesla’s future on. And Musk’s high-profile Twitter feuds with journalists, analysts and short-sellers have caused many in the industry to question his fitness to effectively lead a publicly traded company.

But whatever storm clouds may be hovering over the company today, Tesla has already made its mark, pushing the automotive industry toward what will likely be an all-electric future – no matter what happens to the company itself.

Think about it: Traditional automakers have been building electric vehicles for years, but Tesla has made EVs desirable. With the introduction of the Model S sedan in 2012, Tesla showed that EVs could be sleek, spacious and fast. And with hundreds of thousands of pre-orders for the lower-priced Model 3, Tesla demonstrated that it’s possible to create mass-market demand for EVs at a time of relatively low and stable fuel prices.

The major automakers are following suit with plans to introduce several new all-electric models in the next two to three years.

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Kate Wade

Ditch Witch Heavy-Duty Trencher

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Ditch Witch, a Charles Machine Works Company, has introduced its largest trencher to date, the HT275, to boost productivity and versatility on a broad range of trenching jobs. The unit was designed to increase year-over-year return on investment on water, sewer, gas, power and underdrain installations, pipeline distribution and other heavy-duty trenching tasks.

The HT275 provides operators exceptional efficiency on installations up to 10 feet deep and 26 inches wide. A fully utilized Cummins 275-horsepower T4 engine provides the power to tackle a variety of job site environments and digging conditions. And a hydrostatic trencher-chain drive with an infinitely variable displacement motor allows operators to easily match chain speeds to soil conditions.

The HT275 boosts job site performance with four hydraulic quick-disconnect blocks that reduce the time it takes to change attachments from days to hours. The design allows operators to change rear attachments in the field without the use of heavy lifting equipment. And, for better performance on uneven terrains, the machine has a patent-pending suspension that mounts to the center of each track frame. This innovative design feature provides the unique ability to float each track independently, which takes stress off the main frame.

Equipped with a power sliding cab and featuring external cameras, the HT275 offers industry-leading visibility of the job site. Operators also benefit from unparalleled comfort and control due to an air-ride suspension seat with 270-degree rotation, ergonomic joystick controls and dual 7-inch displays. www.ditchwitch.com/trenchers/track/ht275

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Kate Wade

PowerPro Extreme 5 Starter Motor

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Prestolite Electric is delivering industry-leading starting performance to the medium-duty market with the PowerPro Extreme 5, an all-new 12-volt, 4.5-kilowatt premium replacement starter from Leece-Neville Heavy Duty Systems. The latest addition to the PowerPro Extreme range offers high-torque, high-efficiency starting power for 6- to 10-liter engines used in construction, fire and rescue, pickup and delivery, refuse and school bus applications.

All PowerPro Extreme starter motors are engineered to provide consistent, reliable starting performance under the most demanding conditions. Featuring a planetary gear reduction design, the PowerPro Extreme 5 is available in both 10- and 12-tooth versions and provides a premium replacement alternative for a variety of popular engines, including Cummins ISB, ISC and ISL; International DT466E and DT570E; and MaxxForce DT, 9 and 10 models.

The PowerPro Extreme 5 is engineered to meet major OE specifications. It delivers exceptional performance and durability and features a variety of built-in technologies that improve service life, reduce maintenance costs and increase vehicle uptime. www.prestolite.com

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Jim Vaughn, CUSP

The Value of Site-Specific Equipment Plans

Every equipment manager’s budget is impacted by unexpected losses and repairs. If you manage equipment, you know this. You may expect to get 160,000 miles out of that crew truck or 2,000 hours out of a digger derrick before major component replacement, but that’s not going to happen if a line crew drops it off a mountain. I once witnessed the remains of a digger derrick that was lost while being winched up a mountainside for a wilderness construction project. It was unoccupied when the slings attaching it to the D8 crawler dozer failed. At the bottom of the mountain, the winch hook was the only recognizable part. A few years later, I had flashbacks when I heard our construction manager negotiating with our right-of-way clearing manager for the loan of one of their D9s to haul equipment up a mountain. My interest was safety. But in the process of planning for safety, we gained a valuable lesson in equipment preservation. I got involved with pre-planning for mobilization and learned how construction managers planned to perform the project. It was a new line. Right-of-way clearing was being done by another contractor. There were no roads, so access was the challenge. The terrain was very steep at a couple locations.

Prior to the start of the work, I conferred with fleet management. Tow rigging connections are an issue on most equipment. Digger derricks and bucket trucks sometimes come with bumper-mounted factory tow hooks. These bumper hooks are sufficient for getting equipment out of sand if it gets stuck, but they are not necessarily appropriate for a half-mile haul up newly cleared, soft terrain. Fleet asked the truck manufacturer about getting design parameters for the bumper and frame to come up with a modification for towing.

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Sean M. Lyden

CPS Energy Makes a Big Push into Truck Electrification

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In recent years, the pickup truck market has been considered by many in the utility industry as the “holy grail” for fleet electrification.

That’s because pickups comprise the most significant percentage of many utility fleets. So, the more of those trucks you can switch to plug-in electric powertrains – whether all-electric or hybrid – the greater the impact you can make in reducing greenhouse gas emissions.

But the challenge with electrifying pickup trucks has been cost, making it difficult for utility fleets to come up with a compelling business case to invest aggressively in the technology.

That is, until recently. As battery prices continue to plummet and the business case becomes more attractive, some utility fleets are taking a more aggressive stance with their fleet electrification efforts.

Take, for example, San Antonio-based CPS Energy, the nation’s largest municipally owned natural gas and electric company.

In April, CPS Energy announced the purchase of 34 plug-in hybrid electric Ford F-150 pickup trucks, which, according to XL (www.xlfleet.com) – a provider of connected vehicle electrification systems for commercial and municipal fleets – represents the largest purchase of plug-in hybrid F-150s by any utility or private company to date and the first in Texas to use the vehicles.

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Sean M. Lyden

What’s New in Digging Machines for Utility Fleets?

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Whether the job is to dig trenches to lay underground power lines, to drill holes to set poles, or to dig in tight spaces, such as next to buildings or in residential backyards, the objective remains the same: to enable crews to get the most work done in the least amount of time, with the least amount of effort, in the safest way possible.

That's the goal that has driven the design of new products and upgrades released by heavy-equipment manufacturers in recent months.

So, what’s new in digging machines for 2018? How can they help utility companies and contractors improve worker productivity and safety? Here are six new developments to consider.

CASE Construction Equipment
What’s New: TV370 compact track loader
Website: www.casece.com

CASE Construction Equipment introduced the TV370 compact track loader (CTL) that offers utility contractors a smaller 74-horsepower option in a large-frame vertical CTL with a 3,700-pound operating capacity for earthmoving, load and lift applications, and heavy attachments.

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Sean M. Lyden

The Latest Developments in Drones for the North American Utility Sector

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Although drone sales in the North American utility market will reach only about $850,000 in 2018, that number is expected to grow by more than 20 times – to $25 million – by 2026, as U.S. regulations ease and drone technology improves.

That’s the outlook from Michael Hartnack, a research analyst covering drones and robotics for transmission and distribution operations worldwide for Navigant Research. (For Navigant’s full market report, visit www.navigantresearch.com/research/drones-and-robotics-for-transmission-and-distribution-operations.)

While those numbers might appear underwhelming, they represent hardware sales only, and not revenue from ancillary drone services – such as piloting, training, software development, data management, cybersecurity and other support offerings – which will make the overall U.S. utility drone market significantly larger, Hartnack said.

So, what exactly is the state of drones in the North American utility sector today? What pieces need to fall into place to accelerate growth? And what are some of the most interesting future possibilities?

UFP recently spoke with Hartnack to get his perspective. Here is an edited version of our conversation.

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Jim Galligan

Spec’ing the Right Cable Reel Trailer

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Capacity, safety and flexibility top the list of features that manufacturers say should be on a utility’s spec sheet for any new cable reel trailer. But a good spec doesn’t end there. How many reels will be hauled or needed each time? Where will the trailer be used? Will loading be manual or automated? What type of operation is being performed? Is it an underground conductor? Overhead? The list of spec’ing considerations can be a yard long.

“[Spec’ing] reel trailers is one of the hardest things to do just because there are so many variables,” said Mark Rapp, product manager for utility and telecom products with Felling Trailers Inc. (www.felling.com). “Reel trailers are very customizable.”

But if there is one piece of advice manufacturers said they give utilities, it is to spec for capacity.

“By far the biggest mistake when specifying a trailer is [under-spec’ing] reel weight,” Rapp said. A reel-carrying assembly rated to haul a 60-inch-wide reel that weighs 6,000 pounds may not be rated to haul a 48-inch-wide reel that weighs the same because the narrower reel puts more weight on the center of the reel bar whereas the wider reel's weight is closer to the carrier.

“So, it's important to know the range of reels sizes that are going to be hauled,” Rapp said.

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Sandy Smith

Pros and Cons of Fuel Card Use

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John Adkisson, transportation manager for Pennsylvania-based PPL Electric Utilities, keeps an eye on the fuel consumption of the company’s vehicles through the use of fuel cards.

Each vehicle in the utility’s fleet is assigned one of these cards when the vehicle is put in service, and each employee is assigned a unique driver ID. Assigning fuel cards and driver IDs serves two purposes: “This allows anyone who operates a company vehicle to fuel any vehicle that he or she may be driving with the fuel card,” Adkisson said. “This also allows the fleet department to track fuel consumption down to an individual vehicle.”

Monthly exception reporting provides Adkisson insight into any unusual activity, such as an out-of-state purchase or purchase of a large quantity of fuel. If needed, he can limit driver transactions by number or amount via the fuel card’s website.

An Attractive Solution
It is this type of data, flexibility and control that make fuel cards an attractive solution for today’s utility fleets, often winning out over other options, such as on-site fuel tanks and driver reimbursement.

“Customizable controls and program parameters are among the top benefits of a fuel card, as compared to other options,” said Andy Hall, assistant manager of fuel and GMS products for fleet management company ARI (www.arifleet.com). “Reimbursement programs and general credit cards typically allow drivers to purchase virtually anything they want without restriction, resulting in misuse and abuse.”

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Fiona Soltes

Collaboration is Key When Rightsizing Your Fleet

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For organizations contemplating a fleet rightsizing effort that won’t anger end users, here’s some advice: use solid data, convey information clearly and seek understanding.

“At the end of the day, it’s ultimately about communication,” said Charlie Guthro, vice president of global strategic services for fleet management company ARI (www.arifleet.com). Prior to a rightsizing initiative, operators won’t necessarily be saying that the fleet has extraneous equipment, while others in the company may be focused on budget. But when fleet professionals get to know their internal customers and their needs, Guthro said, greater collaboration is possible.

“When you rightsize a fleet, it gives organizations more opportunity to hold on to their most critical resource: their people,” he said. “You have to approach it from, ‘We’re not here to do things to you, but for you, and we want you to be involved.’”

That’s easy enough to say, but it can be challenging to deliver, especially with new management – those who want to make a definitive mark through changes without perhaps fully surveying the landscape or considering long-term impact. This can affect productivity and diminish employee buy-in.

Imagine, for example, a utility fleet that cuts back on lesser-used equipment, believing it will be available as needed from external rental providers.

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Grace Suizo

Mistakes to Avoid When Outsourcing Maintenance

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Outsourcing preventive maintenance and unscheduled repairs on light-duty units can help utility fleets minimize downtime and focus on the more complex mission-critical and specialized equipment in their operations.

It’s easy to rent a car or pickup truck if a light-duty asset is in the shop or down for a long period of time, explained Paul Jefferson, fleet manager for OG&E Fleet Services in Oklahoma. “Bucket trucks, trenchers [and] line trucks are a little more difficult to rent. We have tools and materials on pieces of equipment like that, so we can do maintenance in-house and control the timeline of the work,” he said.  

Keeping services in-house rather than outsourcing them also can help to ensure that safety remains a top priority when working on these assets.

“The utility industry as a whole requires a very high level of safety training, and this education extends to the in-house technicians,” said Charlie Guthro, vice president of global strategic services for fleet management company ARI (www.arifleet.com).

But if fleets determine they need to outsource some of their work, how do they make the most of it? UFP recently spoke with several industry experts who shared their tips, including mistakes to avoid.

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Sean M. Lyden

Tap into the Power of Stories to Expand Your Influence

For a fleet manager, stories can be more than just entertaining anecdotes – they can be a powerful tool to motivate technicians, change employee behavior and garner senior management’s support.

But what exactly is storytelling in a utility fleet environment? How do you tell a good story, especially if you’ve never thought of yourself as a great communicator?

In an interview I conducted with Paul Smith, leadership trainer and author of the best-selling book “Lead with a Story,” Smith said that storytelling is “a way of getting your message across without making your audience feel defensive, so they will be more open to what you have to say.”

How do stories make the audience more open to your message?

“A story activates a different part of the brain, where instead of being critical and analyzing, they’re just listening to the story,” Smith said. “It creates that open frame of mind in people in a way that data alone cannot do.”

The idea is that you can use stories to influence people without wagging your finger at them or telling them what to do. Stories allow the listener to arrive at conclusions themselves, making them more receptive to you and more motivated to follow through on your message.

So, what does storytelling look like when you’re managing people in a utility fleet environment?

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Kate Wade

Re-Engineered Utility Pole Trailers from Felling

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No matter the industry, operator safety and ease of use and maintenance are key when a company is looking to acquire new equipment. Felling’s newly designed utility pole trailers are fully engineered and documented products that offer operators many years of trouble-free service.

The trailers are available in three lengths: 20 feet retracted to 30 feet extended; 24 feet retracted to 40 feet extended; and 29 feet retracted to 46 feet extended. Payload capacities from 7,980 pounds up to 36,600 pounds are available, and electric brakes are standard. Trailers can be equipped with air brakes if needed.

Equipped with a 2-inch cold-rolled steel, positive locking adjustment pin and designed with a notched flange welded on the pin, the flange notches must pass through two tabs welded 90 degrees from each other, assuring a positive locked position. The 2-inch positive locking adjustment pin is attached to the trailer with a chain to prevent loss. www.felling.com

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Kate Wade

HUBB Filters’ Reusable Sustainable Oil Filter

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HUBB Filters is the only reusable sustainable oil filter available in the automotive aftermarket for Class 1 to 6 fleets that want to make a positive impact on the environment and their bottom line. HUBB-equipped fleets eliminate used oil filters going into landfills, and they enjoy increased oil drain intervals and decreased labor costs. The HUBB Swap Filter Exchange Program is a new program that enables a fleet to realize all the benefits of the HUBB reusable sustainable oil filter without the upfront investment. The HUBB solution is backed by the industry’s first 100,000-mile or 5,000-hour guarantee. www.hubbfilters.com

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Kate Wade

MAHLE ShopPRO 10-Ton Wheel Lift

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MAHLE Service Solutions has introduced the ShopPRO CWL-10, an innovative, air-operated, midrise 10-ton commercial wheel lift that provides a shop with unsurpassed flexibility and quick access to major components on all types of vehicles. The wheel lift system takes all the guesswork out of safely lifting any vehicle, while the positive pinning system provides safe and clear access under one end of the vehicle.

The CWL-10 is ideally suited for shops with low ceiling heights and features a built-in vehicle support stand that allows complete open access under the vehicle. The 100 percent air-operated system provides years of maintenance- and worry-free lifting.

The portable design eliminates the need for a dedicated bay. The maximum lifting height of 24 inches is perfect for major component removal. It also increases shop productivity because there is no wasted time removing aerodynamics from vehicles.

The CWL-10 has a wide, spring-loaded base to provide users with a stable platform to allow for the secure lifting of a wide array of vehicles. The unit comes with small wheel adapters. A dual trigger control valve allows for the synchronized raising and lowering of a vehicle. www.servicesolutions.mahle.com

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Kate Wade

DPL Telematics Launches AssetView Tracking System

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DPL Telematics, a leading provider of advanced asset monitoring and telemetry technologies, recently announced the release of the AssetView Tracking System. AssetView is an advanced solution for wireless monitoring and remote tracking of any powered or unpowered asset to improve logistics, manage inventory and curb theft. The small, portable GPS unit is completely self-contained and may be hidden on any asset, installing in seconds.

AssetView allows managers to remotely monitor any asset accurately from a robust, internet-based software package and mobile app. The unit is the first telematics product of its kind to feature the following: no external wiring or antenna; internal battery power; long battery life; wireless, two-way communication; little to no sky view required; IP67-rated and UV-stabilized design; compact and completely portable; dual GPS and GLONASS positioning; global cellular coverage; and month-to-month agreement.

The tracking system combines multiple technologies to maximize battery life while operating and remaining active in extremely low power modes. In addition, AssetView’s proprietary Adaptive Tracking technology increases its reporting frequency when movement is detected and automatically reduces it when stationary. This intelligence delivers long battery life while actively alerting on curfew violation, movement or geofence breach, as well as allowing the user to switch to recovery mode over the air. www.dpltelematics.com/assetview

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