Exactly when we can state with certainty that America has emerged from the coronavirus pandemic is yet unknown. But much of the country is opening again, albeit cautiously.
Businesses are taking stock of what they must do to get back up to speed. In some cases, that means looking to hire new workers to replace those who were laid off at the peak of the pandemic or who left jobs voluntarily for their health or to care for family members stricken with the virus.
As utility fleet managers know, well before the pandemic roared into the U.S., there was a technician shortage already impacting every type of truck operation, from bucket trucks to highway rigs. A good tech is hard to find, and once they’re on board, keeping them there is a constant responsibility for managers.
So, what can you do now to keep more techs happily employed – working for you, that is? The answer is that, if fleet managers pay attention to the individual concerns and attitudes of all techs in their shops and respond to any issues that arise, it’s highly likely the fleet department will not have retention issues.