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WorkWave Route Manager Enhancements

WorkWave, a provider of cloud-based software solutions for field service management and last-mile fleet management, has added three critical enhancements to its route planning solution, leading to a rebranding of the solution.

WorkWave Fleet, the company’s proprietary route planning software, has been rebranded as WorkWave Route Manager. The software allows users to easily manage schedules, drivers and customers.

WorkWave Route Manager has incorporated three major enhancements to fulfill its vision of being the on-demand enabler for last-mile delivery companies. The first enhancement is GPS integration. Now, from one screen, planners can instantly locate their vehicles and react smarter and faster to last-minute changes. Communication between drivers and the office is greatly streamlined, and information is always at planners’ fingertips so they can provide customers with real-time status.

Proof of delivery is the second enhancement. Drivers can now capture photos, signatures and notes that sync back to the office using WorkWave Route Manager’s mobile app. This enables companies to answer customer inquiries quickly and accurately and gain easy access to a digital record of all completed deliveries.

APIs are the final enhancement. Companies can now easily integrate WorkWave Route Manager with their fleet management solution. Companies benefit by automated processes enabled by seamless communication between systems and the flexibility to manage their business as they choose. www.workwave.com/route-manager

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Kate Wade

Kate Wade is the managing editor of Utility Fleet Professional and Incident Prevention magazines. She has been employed by Utility Business Media Inc. since 2008.

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