Each issue, we ask a fleet professional to share three keys to fleet success.
This issue’s Final 3 participant is Dale Collins, CAFM, the fleet services supervisor for Fairfax County Water Authority (Fairfax Water), headquartered in Fairfax, Va. Collins manages approximately 270 vehicles and two maintenance shops in Fairfax County, with a total of 10 bays and five vehicle lifts.
#1: Get to know your fleet and how each vehicle is used.
“Learn as much as you can about how the vehicles and equipment are used by communicating directly with the operators. Also, develop a strong working relationship with your procurement folks and do whatever you can to help them help you get what your fleet needs.”
#2: Join an association, like NAFA.
“The fleet industry is very unique, and most fleet professionals are more than willing to help out and share their experiences. If you’re having a problem, chances are that someone else has encountered the same difficulty and can offer advice. Attend meetings and educational events so you can become your organization’s fleet expert.”
#3: Don’t get overwhelmed by Big Data.
“It seems like today there’s an ability to track almost everything under the sun and give it a value, which can waste a lot of your time. Spend some time learning what’s important for the fleet operation and any reports desired by the executive staff. Data is only useful when it tells you something; that’s when it’s useful information. Until then, it’s just data.”