Green Fleets

When utility fleets use telematics as intended, the benefits of the technology can be wide-ranging. Each asset, each mile driven and each minute spent idling generate data and insight that tell a story about the fleet.

And telematics data can be analyzed to determine not only what is currently happening with fleet assets, but also what could happen in the future. That’s why some utility fleets have begun to use the data for both preventive and predictive maintenance. However, where predictive maintenance is concerned, there are some operational hurdles to overcome.

At Baltimore Gas & Electric Co., telematics was implemented in heavy-duty vehicles in 2011 and in all light- and medium-duty vehicles in 2014 when the utility was acquired by Exelon Corp. Now, telematics is available on 1,289 vehicles and about 40 other assets, according to America Lesh, manager of fleet at BG&E.

Every three hours, Verizon provides the mileage, engine hours and GPS coordinates of all enabled BG&E vehicles and equipment. That data is uploaded to BG&E’s fleet management system.

Even if you closely follow the news, it’s difficult to pin down which direction electric vehicles (EVs) will be heading over the coming year. Production of certain hybrid models is ending, while other OEMs have promised to roll out more all-electric vehicles. Some car enthusiasts have proclaimed 2019 as the “year of the electric.”

Scott Shepard, senior research analyst/energy for market research and advisory company Navigant Research (www.navigantresearch.com), believes there’s plenty worth watching in the coming year – but not necessarily for fleets. “It looks like most of the conversation is going to be around long-range SUVs coming onto the market,” he said.

Jaguar, Audi, BMW, Hyundai and Kia are among the automakers with a U.S. presence that will be introducing new electric SUVs in 2019. A number of Chinese startup manufacturers also are expecting a big year ahead. “That’s all a big deal,” Shepard said. “These are the first vehicles that are competitive with a Tesla, with similar range characteristics as well as purchase price characteristics.”

For his part, Ted Davis, vice president, North American supply chain for fleet management company ARI (www.arifleet.com), pointed to California OEM Chanje Energy, which is “already taking orders for its Euro-style electric van.” Others, like ROUSH CleanTech, with its all-electric Ford F-650, and Mitsubishi Fuso, with its eCanter, should be taking orders later this year, pending road tests. Shepard pointed to Rivian, the talk of the Los Angeles Auto Show, for its sport pickup truck. “As the first models hit the road, we’ll begin to see how these units perform in real-world scenarios, and hopefully this insight will encourage more fleets to embrace this ever-evolving trend,” Davis said.

In the transportation sector, fuel cell technology has long been on the brink of breaking through for a variety of medium- and heavy-duty applications. We’re still not quite there yet, the experts say – but the promise continues.

“Increasingly, the toughest remaining challenges for heavy-duty fuel cell trucks relate to the hydrogen fuel they run on,” said Jon Leonard, senior vice president at Gladstein, Neandross & Associates (www.gladstein.org), a clean transportation and energy consulting company. “Like compressed natural gas vehicles, most fuel cell vehicles run on compressed hydrogen [CH₂] that must be carried onboard the vehicle using heavy, expensive, high-pressure tanks. Although this presents tradeoffs on cost, range and other factors, onboard CH₂ storage is robust and proven.”

Other challenges include the high cost of the hydrogen fuel and its limited availability due to a paucity of hydrogen fueling stations. “Moreover,” Leonard added, “the limited number of existing hydrogen stations are largely geared for light-duty vehicles like the Toyota Mirai, Honda Clarity, etc. The only hydrogen stations that can accommodate heavy-duty vehicles are mostly found on transit properties.”

All the same, there is forward movement. Light-duty fuel cell vehicles manufactured and sold by the likes of Toyota, Honda, Hyundai and Mercedes-Benz are proving their worth – and inspiring the promise of other, heavier-duty applications in the future.

Idling work trucks can be an annoyance to those who have to listen to them, damaging to the environment and, increasingly, they are unnecessary and undesirable in the field.

For one thing, the Environmental Protection Agency’s Phase 2 greenhouse gas emissions and fuel-efficiency standards for medium- and heavy-duty engines and vehicles will be in place relatively soon, impacting work trucks beginning with the 2021 model year.

But fleets don’t even need to wait that long to address the issues that idling vehicles present. Already, a number of new anti-idling technologies are ensuring that workers can do their jobs without their vehicle’s engine running.

While anti-idling technologies have been around for a while, the last year has brought several advances that are providing better results at a lower cost. Perhaps the greatest technology that could lead to successful adoption in the field is one that powers heating and cooling.

“That’s a neat next step,” said Bill Van Amburg, executive vice president of CALSTART (www.calstart.org), the nation’s leading clean transportation technology organization. “That has been a limitation. If you’re in a hot or cold climate, shutting down the engine is good. But you’re getting into a cold or hot cab. Who wants to do that? To be able to say, ‘You’ll not lose the ability to stay comfortable while doing your job’ will help people be willing to comply.”

John Adkisson, transportation manager for Pennsylvania-based PPL Electric Utilities, keeps an eye on the fuel consumption of the company’s vehicles through the use of fuel cards.

Each vehicle in the utility’s fleet is assigned one of these cards when the vehicle is put in service, and each employee is assigned a unique driver ID. Assigning fuel cards and driver IDs serves two purposes: “This allows anyone who operates a company vehicle to fuel any vehicle that he or she may be driving with the fuel card,” Adkisson said. “This also allows the fleet department to track fuel consumption down to an individual vehicle.”

Monthly exception reporting provides Adkisson insight into any unusual activity, such as an out-of-state purchase or purchase of a large quantity of fuel. If needed, he can limit driver transactions by number or amount via the fuel card’s website.

An Attractive Solution
It is this type of data, flexibility and control that make fuel cards an attractive solution for today’s utility fleets, often winning out over other options, such as on-site fuel tanks and driver reimbursement.

“Customizable controls and program parameters are among the top benefits of a fuel card, as compared to other options,” said Andy Hall, assistant manager of fuel and GMS products for fleet management company ARI (www.arifleet.com). “Reimbursement programs and general credit cards typically allow drivers to purchase virtually anything they want without restriction, resulting in misuse and abuse.”

Telematics data offers the modern utility fleet vast opportunities to gain insight about their operation and take action. But the sheer number of those opportunities can be overwhelming, and deciding what data to study – plus how to make it meaningful – can be a struggle, like attempting to sip water from a firehose.

Beth Daiber, CPA, fleet administration supervisor for Ameren Illinois Company, has found that for her organization, it helps to both track and share data that ties into corporate initiatives. “There are a lot of things that I could supply data on, and analysis that I do behind the scenes,” she said. “I’m trying to make sure that I’m not overwhelmed with all the information that I could collect.”

Ameren focuses its telematics data on idling and speed for its 3,500-unit fleet. The company’s plan from day one was to focus on one or two initiatives first and build from there, Daiber said. Monitoring both idling and speed tie in with corporate initiatives and support the project’s ROI.

Even with such a narrow focus, there can be too much of a good thing, especially when it comes to reporting results to leadership. So, rather than simply track vehicle idling, for instance, Daiber provides reports that show idling as a percentage of operating time. “It seems to be a better reflection of how the assets are being used compared to total hours,” she said.  

Additional charts compare idling hours based on class of the asset. A top 20 list of the most-idled vehicles helps the operations team know where to focus its efforts. According to Daiber, “That has made a big impact.”

Suez North America is an environmentally friendly water utilities company, providing water and wastewater services as well as recycling and waste recovery services to almost 8 million people in North America. Known for placing sustainable environmental practices at the forefront of their operations, Suez employs innovative strategies to shrink their environmental footprint. The corporate headquarters for Suez’s North American operations are found in Paramus, New Jersey. In northern New Jersey alone, Suez serves 800,000 people with clean, sustainable water, while preserving the local waterways.

Bruce Ottogalli, transportation manager, oversees Suez’s fleet in New Jersey and New York. As the company’s only transportation manager, he is responsible for maintaining, servicing and updating the fleet’s work trucks – an integral part of Suez’s operations.

“As a sustainable company, the biggest thing for us is to have a limited environmental footprint with the vehicles, curb our carbon footprint and go green,” Ottogalli said. “We’re limited in our area as we can’t use propane or natural gas, because the suburban areas we serve don’t have that kind of fuel to fill our trucks.” Because the fleet’s vehicles must be powered by diesel or gas, Ottogalli has had to find other ways to follow the company’s green mandate.

Sustainability is a goal for many utility fleets, but there may not be enough money in the budget – or full stakeholder support – to do all it takes to meet that goal, including overhauling infrastructure, adding new vehicles to the fleet and training staff.

That’s where biodiesel can come into play.

“Biodiesel can be burned in any vehicle, and you don’t have to make infrastructure changes,” said Patti Earley, fleet fueling operations specialist for Florida Power & Light Co. “The fuel tanks don’t need modifications. The fuel equipment isn’t different. It’s very easy. And with biodiesel, you can burn B20 one day and use ultralow sulfur diesel the next without any problems.”

Biodiesel – a fuel made from feedstocks including recycled cooking oil, soybean oil and animal fats – typically is named based on the percentage of biodiesel found in a particular blend. B20, for instance, is 20 percent biodiesel and 80 percent petroleum diesel; it also is the most common blend. Florida Power & Light has used biodiesel since 1999, up to B35. The utility runs all of its diesel equipment on biodiesel and has logged more than 150 million miles.

Proving just how seamless the conversion is, Earley noted that crews from other utilities who have helped out in storm recovery efforts have used biodiesel from Florida Power & Light and “weren’t aware” they were doing so.

It wasn’t long ago that relatively low fuel prices put the brakes on momentum for alternative fuels. But electric vehicles (EVs) appear to be defying that trend, even as conventional fuel prices remain low.

Consider the recent headlines. Norway intends to ban the sale of new diesel- and gas-powered cars and trucks in favor of EVs by 2025. China is planning to follow suit by 2030, with France and the U.K. each setting their targets for 2040. And, as of press time, the state of California is considering its own ban on non-EVs, which could have a huge ripple effect throughout the U.S. market.

Then there are major automakers – beyond Tesla – pushing the pace toward electrification. In October, General Motors announced that it’s pursuing an “all-electric future,” with 20 new fully electric models to be launched by 2023. Volvo, Aston Martin and Land Rover have introduced similar plans.

And according to a recent report by Bloomberg New Energy Finance, EVs could represent the majority – 54 percent – of new car sales by 2040.

So, what’s driving this momentum toward EVs? Here are three factors.

In the U.S., roughly 3 billion gallons of diesel fuel and gasoline are consumed each year by idling engines on medium- and heavy-duty trucks, according to Argonne National Laboratory (www.anl.gov). So, improving fuel economy – and thus lowering fuel expenses – without sacrificing performance is a must for utility fleets that often have to idle assets during working hours. 

UFP recently reached out to industry experts to gain some deeper insight about this issue and discover possible idling solutions for utility fleet operations.

A Changing Landscape
For a long time, technology selections for medium-duty trucks were very limited, according to George Survant, senior director of fleet relations for NTEA – The Association for the Work Truck Industry (www.ntea.com).

But that’s changing. And while many fleets take a driver-behavior-based approach to idle reduction, one advantage of an equipment-based solution is that the change typically is good for the life of the equipment, said Survant, who also spent more than 25 years as a telecom fleet manager.

“We, as fleet operators, are becoming more sophisticated in our acceptance of new technology and sensitive to the need for better solutions,” he said. “Consequently, the market is producing more viable solutions that are made for an increasing number of applications.”

Yes, it could happen: A nefarious individual could approach one of your pieces of equipment parked on the lot and siphon fuel right from the tank.

What is perhaps more likely, though, is loss due to improperly used fuel cards.

“By and large, employees do the right thing,” said Geoff Scalf, director of global energy business development at Telogis (www.telogis.com). “But you will have some employees who will make poor choices.”

Leveraging the proper technology and techniques can help ensure fuel theft is kept to a minimum.

It’s important that employees understand what the proper use of fuel cards means. Aside from using the cards to fill up personal vehicles, Scalf said he often hears of employees who travel in groups and don’t think twice about using one employee’s card to fill up several vehicles at once. There’s nothing fraudulent about that sort of misuse, but it can make for messy paperwork, numbers that don’t add up and misallocation of funds in the future. Another example of misuse: when an employee pulls a trailer with, say, a backhoe loaded onto it, and then uses the card to top off both the truck and backhoe without changing any codes in the system.

Telogis Fleet offers one way to keep closer tabs on misuse, whether or not it was intentional. The Telogis platform includes a module that gives increased visibility into fuel usage.

According to the National Highway Traffic Safety Administration, hackers may be able to access a vehicle’s systems via a phone or tablet connected to the vehicle by USB or Bluetooth. The vehicle’s diagnostic port is another access point.

But a vehicle’s biggest vulnerability may be behind the wheel. According to a November 2016 blog post published by Promon (see https://promon.co/blog/tesla-cars-can-be-stolen-by-hacking-the-app/), a Norwegian firm that specializes in app hardening, the company’s researchers demonstrated just how easy it is to trick a Tesla driver into giving a hacker access to the car’s systems. Tesla, like many vehicle manufacturers, offers a remote app that allows the driver to unlock the vehicle. During the experiment, Promon employees:
• Created a free Wi-Fi hotspot.
• Developed an ad for Tesla drivers that offered a free hamburger at a local restaurant if the driver downloaded a particular app.
• Used the app to gain access to the Tesla driver’s username and password.
• Located the car and used the Tesla app – and the previously captured username and password – to access the vehicle.
• Drove away in the Tesla.

Get Ahead of the Curve
When UFP spoke with Matt Gilliland, director of transportation and facilities for Nebraska Public Power District, he indicated that cybersecurity in vehicles was not historically a fleet management “care about,” but change is definitely on the horizon.

“The connectivity of our fleet is very limited,” he said, before noting that NPPD uses telematics and GPS intelligence, and that the fleet contains a limited number of new vehicles with Bluetooth capabilities. All of those are potential entry points for hackers and cyberattacks. In 2016, 3.6 million vehicles were recalled to fix cybersecurity issues; that figure is double the number recalled in 2015, according to the NHTSA, and this comes before vehicle-to-vehicle and vehicle-to-infrastructure connectivity has really taken off.

“Technology grows and advances so fast that a lot of utilities and fleets are going to find themselves behind the curve,” Gilliland said. “I think it’s going to be a significant concern and will maybe catch a lot of us unaware.”

While a growing number of utility fleets are purchasing electrified passenger cars – like the Chevrolet Volt and Nissan Leaf – and bucket trucks with plug-in electric power takeoff capabilities, one vehicle segment still seems out of reach for electrification for most fleets: light-duty pickup trucks.

But there have been some new developments in this space that could have important implications for utility fleets. Workhorse Group says that it will unveil a concept electric truck this May at the ACT Expo in Long Beach, Calif. Earlier this year, Ford announced that it would offer a plug-in hybrid-electric version of the F-150 pickup. And XL Hybrids recently introduced a plug-in hybrid system designed for half-ton pickups.

So, what exactly are the prospects for electrified pickup trucks in North America? What are some of the key challenges to widespread fleet adoption? And when can we expect electrified pickups to become more cost-competitive with conventional-fueled trucks?

UFP recently spoke with Scott Shepard, senior research analyst with global market research and consulting firm Navigant Research (www.navigantresearch.com), to get his outlook.

If your fleet operates plug-in electric vehicles (EVs) – or is planning to do so – there’s an emerging technology you’ll want to put on your radar that could impact your vehicle selection and charging infrastructure decisions within the next year or two.

It’s wireless EV charging, which proponents believe holds the key to widespread transportation electrification.

That’s because one of the friction points of operating EVs is the inconvenience of charging with a conventional cord and plug-in system, said David Schatz, vice president of business development and sales for WiTricity (http://witricity.com), a firm that develops wireless charging systems for EVs, headquartered in Watertown, Mass.

Schatz cites a major automaker’s internal study that found that 70 percent of all plug-in hybrid electric vehicle (PHEV) owners never plug in and opt for fueling only with gas because of the “inconvenience” of plugging in their vehicle.

The idea here is that if you cut the cord, you make EV charging more acceptable to a larger market because you’re not forcing users to change their behavior. “PHEV and EV drivers simply park over a charging pad in their garage, or at work, or at a shopping center and charge up with no hands, no effort,” Schatz said.

Regardless of how cutting-edge a type of technology may seem, getting buy-in from prospective users often requires a pragmatic approach: They need to be convinced it works.

Such is the case with anti-idling technology. Today’s tools – aimed at reducing emissions and wasted fuel – include automatic shut-off systems, real-time alerts and plug-in hybrid vehicles that allow systems to work when the engine is off. But the only way utility fleet operators will fully embrace such tools, experts say, is when they grasp the difference that can be made, in terms of both the environment and their organization’s financial bottom line.

“It’s very spotty,” said Linda Gaines, transportation system analyst at Argonne National Laboratory (www.anl.gov) and a recognized idling authority. “You’ll go to some meetings and talk to some fleets, and they’re on board. It’s like your job is done, and the information is all out there. A lot of states have regulations, and it seems like we’ve made a lot of headway. And then you go and visit some company and see how far there still is to go.”

Gaines referenced one organization that is interested in idle reduction and went through the process of installing telematics, but, she said, was still “absolutely shocked by how much idling their trucks were actually doing. I think that’s not an unusual occurrence. Just by sharing that information with the drivers, without any kind of threat or any kind of reward, either way, just by being aware, the drivers reduced their idling by some very significant fraction.” That fraction was near 30 percent.

Unnecessary idling is still the bane of many utility fleets, and while not every fleet wants to turn off vehicle engines at job sites, some new and updated technologies are offering improved auxiliary energy options.

In March, Altec (www.altec.com) introduced JEMS 4, the latest version of its Jobsite Energy Management System, which offers integrated engine-off cab heating and cooling and an on-demand, electrified PTO for hydraulic power.

The anti-idling system is automatic; as soon as the truck is put in park or neutral, the engine shuts down. “In this way, idle mitigation is not something the operator has to think about,” said Mark Greer, Altec market manager.

JEMS 4 relies on a new generation of lithium-iron-phosphate batteries, which offer improved thermal and chemical stability – safer chemistries – than the previous cobalt-based lithium-ion batteries. Also, the battery pack is about half the weight of previous versions and takes up about half the space, Greer said. (For more information, see the “Better Batteries, Lower Prices” sidebar at the end of this article.)

The core of JEMS is the idle and power management system from Cullman, Ala.-based ZeroRPM (www.zerorpm.com). In addition to the controller, components include lithium-iron power and energy modules to power booms, buckets and systems, said Evan Miller, vice president of sales and marketing. ZeroRPM also offers a stand-alone AC unit powered by the energy modules, and for organizations with enough roof space, the company has a solar-powered option to charge the batteries.

What’s next for fleet telematics? Utility Fleet Professional talked to a few experts in the field to see where it is trending in the coming years. The conclusions? By 2020, better data analysis, broader connectivity across platforms and devices, and more choices could mean increased safety, improved efficiencies and lower costs up and down a fleet’s hierarchy.

Data Analysis
“The most significant trend we’re seeing is the investment in data analytics,” said Tony Candeloro, vice president of product development for ARI (www.arifleet.com).

Fleets are being swamped with the amount of data their telematics systems are delivering, but fleet managers have to know what data is important and what data is not. “Telematics solutions without data analytics to assist in trending, predicting and engaging with the outcomes will have minimal impact in how a fleet operates,” Candeloro explained. “Aggregating telematics data with vehicle life-cycle data, operational data and historical business data opens up tremendous opportunity to find operational efficiency opportunities.”

In the near future, predictive analytics – i.e., using data to predict what will happen next – will have a significant effect on fleet safety by identifying risks sooner than is currently possible, noted Kimberly Clark, product leader with Element Fleet Management (www.elementfleet.com).

Utility fleets are leading the way when it comes to the use of plug-in hybrid electric vehicles – a growing solution for operations that must work around the clock to provide vital services to the general public.

While going green and convenience are definite pluses, plug-ins also enable significant operational savings over conventional vehicles and typically have longer useful lives, according to the Edison Electric Institute. Extending vehicle life also means lengthening purchase cycles and really getting the most value out of these units.

Fewer Parts Provide More Savings
Part of the value of owning and operating plug-ins is reduced maintenance expenses. Manufacturers and fleets agree that electric-based vehicles have lower maintenance costs due to fewer parts and less engine use. Some manufacturers even purposely design their trucks with that in mind.

VIA Motors (www.viamotors.com), for instance, did away with the transmission, starter motor and alternator in designing its “virtually maintenance-free” single-speed, extended-range electric pickup, according to Jeff Esfeld, VIA’s director of national fleet sales and business development. The company currently installs its technology on GM platforms, specifically the Silverado truck and Express van. Installed components are maintenance-free except for coolant. Any component failure is a plug-and-play replacement.

The benefits of advanced telematics systems are widely known today. They can help fleets deploy resources more efficiently, increase the number of jobs completed each day, reduce costs and more. But even so, having an awareness of these benefits is often not enough to convince fleet managers that an investment in telematics is worthwhile. To discover if a fleet-wide system will truly deliver value, fleet professionals must first take the time to identify their business challenges, set criteria and pilot different systems.

To identify the business problems a telematics system could potentially solve, fleet professionals should study their fleet’s productivity, fuel and labor expenses, safety concerns and quality of customer service. The fact is that a number of utility fleets are unable to answer important questions about these operational areas that make a big impact on a utility’s bottom line. Gaining a better understanding of the primary challenges the fleet faces is the first step toward building a business case for a telematics system implementation.

An initiative to increase utility fleets’ use of plug-in hybrid electric pickup trucks (see “Utilities Push Toward Fleet Electrification”) runs up against the reality that there are few vehicle options available to interested fleets.

But as growth in the electric power industry slows, electrifying the transportation sector “is a huge, albeit long-term opportunity for load growth,” the Edison Electric Institute stated in a June 2014 report, “Transportation Electrification: Utility Fleets Leading the Charge."

Electric utilities, EEI suggests, are missing an opportunity to help themselves by not expanding their use of plug-in electric vehicles. Only about 1.7 percent of the vehicles purchased by electric utilities in the last five years were equipped with plug-in technology, EEI noted, using data from Utilimarc, a consulting firm based in Minneapolis.