The benefits of advanced telematics systems are widely known today. They can help fleets deploy resources more efficiently, increase the number of jobs completed each day, reduce costs and more. But even so, having an awareness of these benefits is often not enough to convince fleet managers that an investment in telematics is worthwhile. To discover if a fleet-wide system will truly deliver value, fleet professionals must first take the time to identify their business challenges, set criteria and pilot different systems.
To identify the business problems a telematics system could potentially solve, fleet professionals should study their fleet’s productivity, fuel and labor expenses, safety concerns and quality of customer service. The fact is that a number of utility fleets are unable to answer important questions about these operational areas that make a big impact on a utility’s bottom line. Gaining a better understanding of the primary challenges the fleet faces is the first step toward building a business case for a telematics system implementation.